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A Microsoft cloud outage caused chaos in the aviation industry, grounding American Airlines and disrupting operations at Singapore’s Changi Airport.
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The outage affected multiple airline systems worldwide, including Sydney Airport, Turkish Airlines, and low-cost carriers like Frontier Airlines, Allegiant, and Sun Country.
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The root cause of the outage is suspected to be linked to the failure of CrowdStrike, a cybersecurity platform that provides security solutions for Microsoft Windows operating systems.
A massive technical outage swept through the aviation industry, causing widespread disruptions and flight delays. American Airlines grounded all its flights, while Singapore’s Changi Airport resorted to manual check-ins. The outage affected multiple airlines worldwide, including Sydney Airport, Turkish Airlines, and several low-cost carriers. The root cause of the outage is suspected to be linked to the failure of CrowdStrike, a cybersecurity platform that provides security solutions for Microsoft Windows operating systems.
The outage highlights the critical role cloud services play in modern aviation and the potential for widespread disruptions when those systems fail. Microsoft confirmed that the Azure outage in the Central US region had been resolved, but the company is now investigating a separate issue affecting various Microsoft 365 apps and services.
A global technical outage has impacted some airline operations and terminal services.
Flights are currently arriving and departing however there may be some delays throughout the evening.
We have activated our contingency plans and deployed additional staff to our terminals.…
— Sydney Airport (@SydneyAirport) July 19, 2024
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Dear Passengers,Due to a global technical issue in our information systems, we are currently experiencing problems with ticketing, check-in, and reservation processes.
Our teams are working diligently to resolve the issue as soon as possible.
For the latest updates, please… pic.twitter.com/zPFSVJ20C4
— TK HelpDesk (@TK_HelpDesk) July 19, 2024
