- Newgen Software introduces Gen AI solutions, revolutionizing banking by offering hyper-personalized recommendations for customers.
- LumYn, a newly launched product by Newgen, utilizes generative AI to provide tailored services to clients like Union Bank of India and IndusInd Bank.
- The advanced conversational AI capabilities of LumYn enable banks to understand each customer’s needs and preferences deeply, driving deeper engagement while ensuring data privacy and security.
Newgen Software is set to transform the banking industry with its innovative Gen AI solutions, promising hyper-personalized services for customers. LumYn, a newly launched product by Newgen, utilizes generative AI to provide tailored services to leading banks like Union Bank of India and IndusInd Bank. This cutting-edge solution offers personalized recommendations based on individual preferences, spending habits, and behaviors, ensuring a unique banking experience for each customer.
Virender Jeet, CEO of Newgen Software, highlights the revolutionary nature of LumYn, stating, “The experience between two end-users will change depending on what is being recommended to them, based on their profile. No two customers or even similar customers will be offered the same things.” LumYn’s advanced conversational AI capabilities enable banks to understand each customer’s needs deeply while maintaining data privacy and security.
The development of LumYn reflects years of research and innovation by Newgen Software. Jeet emphasizes the company’s commitment to leveraging advanced AI and machine learning technologies to enhance the banking experience. With LumYn, Newgen Software aims to drive deeper engagements between banks and customers while offering highly personalized banking solutions tailored to individual preferences.
