- A Bengaluru couple received a live cobra instead of an Xbox controller from an Amazon delivery.
- The snake was stuck to the packaging tape and did not harm anyone, captured on video.
- Despite a two-hour wait with Amazon customer service, they handled the situation themselves.
In a bizarre incident in Bengaluru, a couple expecting an Xbox controller from Amazon received a terrifying surprise—a live cobra inside the package. The couple, software engineers residing on Sarjapur road, were shocked to find the snake moving inside the box as they attempted to open it. Fortunately, the snake was stuck to the packaging tape and did not pose an immediate threat.
Quickly capturing the alarming situation on camera, the couple sought Amazon’s assistance not only to replace the controller but also to safely remove the unexpected guest. Despite their urgent plea, Amazon’s customer service reportedly kept them on hold for over two hours, leaving them to manage the situation independently.
The incident sparked concern over safety protocols in Amazon’s delivery processes, highlighting potential risks for both customers and delivery personnel. While Amazon refunded the controller’s cost, the couple emphasized the need for stringent checks to prevent such incidents from recurring, ensuring the safety of all involved parties.
