OTP Delivery May Face Disruption as TRAI’s Traceability Deadline Approaches

TRAI's new traceability rules aim to combat spam and phishing by identifying the source of commercial messages, including OTPs.

  • TRAI’s new traceability rules aim to combat spam and phishing by identifying the source of commercial messages, including OTPs.
  • Telecom operators must comply by December 1, 2024, or face OTP blockages impacting banking and online services.
  • Users can prepare by enabling 2FA, avoiding phishing, and securing their devices to reduce OTP dependency.

Indian users of Airtel, Jio, and Vodafone-Idea might face OTP delivery issues as TRAI enforces a critical December 1, 2024, deadline for its new traceability framework. These rules aim to curb spam and phishing by requiring telecom operators to trace the origin of all commercial messages. While this boosts consumer security, failing to meet compliance may result in OTP blockages, disrupting essential services like banking and e-commerce.

To meet the guidelines, telecom providers are issuing warnings to non-compliant entities until November 30. From December 1, messages from such entities will be blocked entirely. Though the changes are designed to protect consumers, temporary disruptions may occur during implementation.

Users are encouraged to enable Two-Factor Authentication (2FA), stay alert against phishing attempts, and secure their devices. TRAI’s initiative underscores its commitment to creating a safer digital environment by tackling fraudulent communication at its source.