- IndiGo passenger discovers a screw in spinach and corn cheese sandwich on Bengaluru-Chennai flight.
- Reddit post gains traction, urging passenger to complain to consumer court and FSSAI.
- IndiGo emphasizes sourcing meals from reputed caterers, pledges to maintain quality and hygiene standards.
An IndiGo passenger’s shocking discovery of a screw in a spinach and corn cheese sandwich served during a flight from Bengaluru to Chennai has sparked outrage. Despite the passenger finding the foreign object after deboarding, IndiGo faced criticism for its response, with suggestions to escalate the matter to consumer court and FSSAI. The incident adds to previous concerns about in-flight food safety, as IndiGo had faced scrutiny for similar issues in the past.
IndiGo, in response, reaffirmed its commitment to sourcing meals from reputable caterers to ensure quality and hygiene. However, the incident highlights the need for stricter adherence to food safety regulations in the aviation industry. With passengers increasingly vigilant about the quality of in-flight meals, airlines must prioritize compliance and transparency to maintain trust and safety standards.