Key Points
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ServiceNow and NVIDIA have jointly launched Apriel 2.0, a next-generation enterprise AI model.
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Apriel 2.0 combines multimodal reasoning, cost efficiency, and transparency for large-scale use.
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The collaboration aims to transform enterprise and government AI systems with trusted automation.
ServiceNow and NVIDIA Partnership: Transforming Enterprise AI
The ServiceNow and NVIDIA partnership has reached a new milestone with the launch of Apriel 2.0, a powerful next-generation artificial intelligence model built to deliver smarter, faster, and more efficient enterprise solutions. Announced at the NVIDIA GTC 2025 conference in Washington D.C., this collaboration strengthens the shared mission of both companies to bring trusted and scalable AI to organizations across industries.
The ServiceNow and NVIDIA partnership represents a breakthrough in how enterprises can use AI to streamline workflows, automate complex tasks, and improve decision-making. Co-developed with NVIDIA’s world-class AI infrastructure, Apriel 2.0 integrates ServiceNow’s workflow automation capabilities with cutting-edge multimodal intelligence — enabling organizations to process text, visuals, and structured data seamlessly within a single platform.
ServiceNow and NVIDIA Partnership: Launching Apriel 2.0 with Advanced AI Capabilities
The ServiceNow and NVIDIA partnership has given rise to Apriel 2.0, a model from the Apriel Nemotron family that combines deep reasoning power with efficiency. What sets Apriel 2.0 apart is its ability to match the intelligence of large AI systems while maintaining a much smaller and more cost-effective footprint. This makes it ideal for businesses seeking advanced performance without excessive infrastructure costs.
Apriel 2.0 introduces multimodal support — a major leap in enterprise AI. The model can interpret and analyze various types of input such as text, forms, screenshots, and diagrams, offering richer context and smarter workflow automation. By enabling autonomous and semi-autonomous agents, it allows enterprises to run complex reasoning and multi-step operations quickly and efficiently, reducing latency and improving accuracy.
According to research by Gartner, smaller, domain-specific AI models are expected to surpass general-purpose models by 2027. The ServiceNow and NVIDIA partnership aligns perfectly with this trend, focusing on responsible AI systems that are transparent, trustworthy, and aligned with regulatory standards — especially for industries like healthcare, finance, and telecommunications.
ServiceNow and NVIDIA Partnership: Empowering Regulated Industries
The ServiceNow and NVIDIA partnership focuses heavily on responsible and explainable AI. Apriel 2.0 includes built-in guardrails to ensure that its reasoning and outputs remain ethical, transparent, and compliant with regulations. This approach is especially critical for sectors handling sensitive data, such as government, banking, and healthcare.
ServiceNow’s existing expertise in workflow automation combined with NVIDIA’s Nemotron architecture ensures that AI solutions are not only powerful but also reliable and auditable. This makes Apriel 2.0 a strong fit for enterprises that must balance innovation with accountability. The model’s small size and optimized structure also mean it can be deployed across various devices and systems without compromising performance or security.
ServiceNow and NVIDIA Partnership: Transforming Enterprise and Government Data Centers
Beyond the model itself, the ServiceNow and NVIDIA partnership extends to reshaping the management of data centers through intelligent automation. The companies are integrating ServiceNow’s AI-driven workflow platform with NVIDIA’s AI Factory for Government reference design, which focuses on secure, intelligent operations in data-intensive environments.
This integration will enable real-time monitoring, automation, and faster deployment of AI-based solutions in enterprise and government data centers. With this collaboration, organizations will be able to automate repetitive maintenance tasks, identify potential system failures before they happen, and improve overall operational efficiency.
For example, in retail sectors, AI-powered agents could automatically diagnose and resolve point-of-sale system failures. Similarly, in government operations, Apriel 2.0 could streamline citizen service management by automating responses and routing queries more effectively. The potential applications of this partnership reach every corner of enterprise and public service operations.
ServiceNow and NVIDIA Partnership: Driving Scalable AI Innovation
The ServiceNow and NVIDIA partnership aims to scale enterprise AI to new heights by combining domain expertise with robust technological foundations. Apriel 2.0’s open and flexible architecture allows companies to build and customize AI models that align with their specific operational needs. Whether it’s automating workflows, analyzing customer data, or optimizing logistics, this collaboration brings a unified AI ecosystem to life.
The key advantage lies in scalability. By using NVIDIA’s optimized infrastructure, Apriel 2.0 delivers high performance while keeping costs manageable. This ensures that businesses of all sizes — not just large corporations — can adopt and benefit from enterprise-grade AI.
Furthermore, both companies emphasize the importance of trusted AI. Transparency, reliability, and ethical governance form the core principles behind this collaboration. Apriel 2.0 is designed to give users full control over their data and operations, ensuring privacy and security remain top priorities.
ServiceNow and NVIDIA Partnership: Availability and Future Outlook
The ServiceNow and NVIDIA partnership plans to make Apriel 2.0 available for enterprise use in the first quarter of 2026. The rollout will coincide with new integrations between ServiceNow’s Data Center and Network Asset Management tools and NVIDIA’s AI Factory systems. Together, they will enable faster, safer, and more intelligent workflows across enterprise and government infrastructure.
Looking ahead, the ServiceNow and NVIDIA partnership is set to play a key role in the future of enterprise AI. As organizations increasingly rely on automation and data-driven decisions, models like Apriel 2.0 will become essential for managing operations efficiently and responsibly. The collaboration symbolizes a shared vision: building AI that is transparent, scalable, and trusted by businesses worldwide.
