-
Meta Challenges CCI Fine: Meta plans to appeal the Rs 213.14 crore fine imposed by the Competition Commission of India (CCI) over WhatsApp’s 2021 privacy policy update.
-
WhatsApp Privacy Policy Dispute: The CCI alleged WhatsApp’s update compelled users to accept expanded data-sharing terms with Meta companies, removing their choice.
-
Meta Defends Update: Meta claims the update was optional, transparent, and aimed to enhance the user experience, with no anti-competitive behavior.
Meta has announced its intention to contest the fine imposed by the Competition Commission of India (CCI) over WhatsApp’s 2021 privacy policy update. The company asserts that the update was both optional and transparent, and did not affect users’ personal message privacy. Meta plans to appeal the decision, disputing the CCI’s claims that the update compelled users to accept expanded data-sharing terms.
The CCI ruled that WhatsApp’s dominance in the messaging market gave Meta an unfair advantage in digital advertising, affecting competition and user autonomy. However, Meta maintains that the update aimed to enhance the user experience and facilitate services like connecting people, businesses, and government institutions.
Meta emphasized WhatsApp’s significance in India’s economy, particularly during the COVID-19 pandemic. The company reiterated its commitment to resolving the issue with the CCI while continuing to offer essential services.
